This policy is based on providing and maintaining training and assessment services that are
fair and reasonable and afford a forum where issues or inadequacies can be raised and
Raises the concern with MPA Skills staff. Attempt to resolve the complaint immediately. If the matter is successfully resolved, complete the “Complaints Lodgement.
Complaints Lodgement Form
Please use this form to outline the nature/circumstances of your complaint, including what actions have you taken, in an attempt to resolve this matter and what action/resolution would you like to see occur/implemented.